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About Us
Our Mission:
Since 2010, Acentria Insurance has contributed to our clients’ security and success by providing insurance and risk management services. While maintaining a corporate office in Destin, Florida, Acentria Insurance serves clients throughout 18 locations in the state of Florida and southeast region.
As a full-service independent insurance agency, we put the needs of our clients first by cultivating relationships with carriers and partners to offer a complete range of protection for all of your business and personal insurance needs.
Our Vision:
With the ability to provide insurance and risk management services in all 50 states, our vision is that Acentria is the premier insurance agency committed to excellence, innovation and growth. We strive to deliver a complete range of protection, by offering products and rates with custom policies and proper coverage.
Our Commitment:
Your insurance needs will be handled by experienced and qualified agents that offer professional advice and personal service. Our commitment is to provide our clients with the best insurance value, service and coverage available, while maintaining the highest ethical standards and credibility. In the event of a loss, our in-house claims department will work with you to ensure you receive fair and prompt payment and service.
Our Core Values:
As we do our jobs, our decisions, actions, and interactions with stakeholders, internal and external, will be guided by the following core values:
- Integrity/honesty/ethics
- Peak performance of people, processes, and products
- Customer service/customer gratification
- Innovation/creative thinking
- Continual improvement/change agency
- Internal harmony/mutual support and respect
- Exceptional bearing, presence, and demeanor
- Superior work ethic at all levels
- Perseverance in doing the right thing
- Effective communication
- Honor expectations and commitments