Claims and Payments
At Acentria Insurance, we have a dedicated team of claims advocates working for our clients when they need us most -- at time of claim.
To contact us to report a claim you can call:
561.964.9190 or 800.563.9190 Ext. 2003
Or, contact your insurance company using the information below.
| Debbie Tappin | Vice President - Claims Service | 850.424.2718 | debbie.tappin@acentria.com |
| Wendy Ruud | Commercial Lines Claims | 850.269.6714 | wendy.ruud@acentria.com |
| John Niemeyer | Commercial Lines Claims | 850.269.6706 | john.niemeyer@acentria.com |
| Gayla Wheelis | Advanced Comp Claims | 863.577.4504 | gayla@advancedcomp.net |
Payment Assistance
To assist you in making a premium payment to your insurance company, simply click on the carrier link under Make a Payment.
Personal Claims and Payments
| Claims | Payments | Additional Payment Info | |
|---|---|---|---|
 AIC |
Online Claims 800.841.5241 |
Online Payments | |
 Allied Insurance |
Online Claims 800.282.1446 |
Online Payments | |
 Amelia Underwriters |
Online Claims | ||
 American Integrity |
Online Claims 866.277.9871 |
Online Payments American Integrity Insurance Co. of Florida MSC#504, P.O. Box 830469 Birmingham, AL 35283 |
Overnight Payments 5426 Bay Center Drive |
 American Strategic Insurance |
Online Claims | Online Payments | |
 Auto-Owners Insurance |
Online Claims 517.323.1200 888.252.4626 (Emergency After Hours) |
Online Payments | |
 Bankers Insurance Group |
Online Claims 800.765.9700 |
Online Payments | |
 Bristol West Insurance Group |
Online Claims 800.274.7865 |
Online Payments | |
 Cabrillo Coastal |
Online Claims 888.388.2742 |
Online Payments Cabrillo Coast General Insurance Agency P.O. Box 357966 Gainesville, FL 32635-7966 |
|
 Chubb |
Online Claims 800.252.4670 |
Online Payments | |
 Citizens |
Online Claims 866.411.2742 |
Online Payments 904-296-6015 Citizens Service Center Payment Services Department 6676 Corporate Center Parkway Jacksonville, FL 32216 |
|
 Cypress Property & Casualty Insurance |
Online Claims 888.352.9773 |
Online Payments | |
 Dairyland Auto/Cycle |
Online Claims 800.334.0090 |
Online Payments | |
 Federated National |
Online Claims 800.293.2532 |
Online Payments | |
 Florida Family Insurance |
Online Claims 888.486.4663 |
Online Payments | |
 Florida Peninsula |
Online Claims 855.549.9672 |
Online Payments | |
 Foremost Insurance Group |
Online Claims 800.527.3907 (All claims except Auto) 800.274.7865 (Auto only) |
Online Payments | |
 Frontline Homeowners Insurance |
Online Claims 800.675.0145 866.673.0623 (Hurricane Claims) |
Online Payments | |
 GeoVera Insurance |
Online Claims 800.319.6632 |
Online Payments | |
 Hagerty |
Online Claims 888.310.8020 (Roadside Service) |
Online Payments | |
 Heritage Insurance |
Online Claims 855.415.7120 |
Online Payments | |
 Homeowners Choice |
Online Claims 866.324.3138 |
Homeowners Choice P.O. Box 23177 Tampa, GA 33622 |
|
 Infinity |
Online Claims 800.334.1661 |
Online Payments Infinity Companies P.O. Box 830189 Birmingham, AL 35283-0189 |
|
Mendota & Kingsway Amaigo Insurance Company |
Online Claims 800.422.0793 |
Online Payments | |
 Mercury Insurance |
Online Claims 800.503.3724 |
Online Payments | |
 Met Life |
Online Claims 800.854.6011 |
Online Payments MetLife Auto & Home P.O. Box 41753 Philadelphia, PA 19101-1753 |
Overnight Payments: |
 Nationwide |
Online Claims 800.421.3535 |
Online Payments | |
 Orchid |
Online Claims 772.226.5546 |
Orchid Underwriters Agency P.O. Nox 538392 Atlanta, GA 30353-8392 |
|
 People's Trust Homeowners Insurance |
Online Claims 877.333.1230 |
Online Payments | |
 Personable Insurance |
Online Claims | Online Payments | |
 Progressive |
Online Claims 800.274.4499 |
Online Payments | |
 Sawgrass Mutual |
Online Claims 877.853.4430 |
Sawgrass Mutual P.O. Box 864709 Orlando, FL 32886-4709 |
Overnight Payments: Wells Fargo Bank - FL 2890 |
 Seacoast Brokers |
Online Claims |
Online Payments Seacoast Brokers, LLC P.O. Box 403134 Atlanta, GA 30384-3134 |
Overnight Adddress: Bank of America - Lockbox Service |
 Security First Insurance |
Online Claims 877.581.4862 |
Online Payments | |
 Southern Oak Insurance Company |
Online Claims 877.900.2280 |
Online Payments Southern Oak Insurance Company P.O. Box 45-9020 Sunrise, FL 33345-9020 |
Overnight Payments: 1300 Sawgrass Corp Parkway |
 St. Johns Insurance Company |
Online Claims 877.748.2059 |
Online Payments | |
 The Hartford |
Online Claims See website for Claims Contact Numbers |
Online Payments | |
 Tower Hill Insurance |
Online Claims 800.254.6819 |
Online Payments | |
 Travelers |
Online Claims 800.252.4633 |
Online Payments |
For Business Insurance Payments: https://www.travelers.com/business-insurance/epay.aspx |
 UPC Insurance |
Online Claims 888.256.3378 |
Online Payments | |
 USLI |
Online Claims | Online Payments | |
 Westin Insurance Company |
Online Claims 877-505-3040 |
Online Payments | |
 Wright Flood |
Online Claims 800.725.9472 |
Online Payments |
Business Claims and Payments
| Claims | Payments | Additional Payment Info | |
|---|---|---|---|
AIC |
Online Claims 800.841.5241 |
Online Payments | |
 AIG |
Online Claims 866.642.5246 |
Online Payments | |
Allied Insurance |
Online Claims 800.282.1446 |
Online Payments | |
 AmCoastal |
Online Claims 855.270.8232 |
Online Payments | |
Amelia Underwriters |
Online Claims | ||
 AmRisc |
Online Claims 850.650.1950 |
||
 AmTrust North America |
Online Claims 866.272.9267 |
Online Payments | |
 Assurance America |
Online Claims 888.580.8134 |
Online Payments AssuranceAmerica P.O. Box 933792 Atlanta, GA 31193-3792 |
|
Auto-Owners Insurance |
Online Claims 517.323.1200 888.252.4626 (Emergency After Hours) |
Online Payments | |
Bankers Insurance Group |
Online Claims 800.765.9700 |
Online Payments | |
 Builders Insurance Group |
Online Claims 800.883.9305 |
Online Payments | |
Chubb |
Online Claims 800.252.4670 |
Online Payments | |
Citizens |
Online Claims 866.411.2742 |
Online Payments 904-296-6015 Citizens Service Center Payment Services Department 6676 Corporate Center Parkway Jacksonville, FL 32216 |
|
 Crum & Forster |
Online Claims 800.690.5520 |
Online Payments 844-217-7388 United States Fire Insurance Direct Bill P.O. Box 28146 New York, NY 10087 |
|
Cypress Property & Casualty Insurance |
Online Claims 888.352.9773 |
Online Payments | |
 Employers |
Online Claims 888.682.6671 |
||
 FCCI Insurance |
Online Claims 800.226.3224 |
Online Payments | |
Federated National |
Online Claims 800.293.2532 |
Online Payments | |
 FFVA Mutual |
Online Claims 800.226.0666 |
Online Payments FFVA P.O. Box 918292 Orlando, FL 32891 |
|
 Great American Insurance Group |
Online Claims See website for Specialty Division Claims Numbers |
Great American Insurance Group Tower |
|
Heritage Insurance |
Online Claims 855.415.7120 |
Online Payments | |
Infinity |
Online Claims 800.334.1661 |
Online Payments Infinity Companies P.O. Box 830189 Birmingham, AL 35283-0189 |
|
 Liberty Mutual |
Online Claims 800.225-2467 |
Online Payments Liberty Mutual Att: Remittance Processing 100 Liberty Way Dover, NH 03821-7500 |
|
 Markel |
Online Claims 800.362.7535 |
Online Payments | |
Mercury Insurance |
Online Claims 800.503.3724 |
Online Payments | |
Nationwide |
Online Claims 800.421.3535 |
Online Payments | |
 Old Dominion Insurance Company |
Online Claims 877-425-2467 |
Online Payments 800-611-0958 |
|
 Philadelphia Insurance Companies |
Online Claims 800.765.9749 |
Online Payments | |
Progressive |
Online Claims 800.274.4499 |
Online Payments | |
 Safeco Insurance |
Online Claims 800.332.3226 |
Online Payments | |
 Stillwater Insurance Company |
Online Claims 800.220.1351 |
Online Payments | |
 Summit Insurance |
Online Claims 800-762-7811 |
Online Payments | |
The Hartford |
Online Claims See website for Claims Contact Numbers |
Online Payments | |
Tower Hill Insurance |
Online Claims 800.254.6819 |
Online Payments | |
Travelers |
Online Claims 800.252.4633 |
Online Payments |
For Business Insurance Payments: https://www.travelers.com/business-insurance/epay.aspx |
UPC Insurance |
Online Claims 888.256.3378 |
Online Payments | |
USLI |
Online Claims | Online Payments | |
 Westfield Insurance |
Online Claims 866.937.2663 |
Online Payments 800-766-9133 |
|
Westin Insurance Company |
Online Claims 877-505-3040 |
Online Payments | |
Wright Flood |
Online Claims 800.725.9472 |
Online Payments |